Technical Support Specialist (m/f/d)

Firmendaten

Nintendo of Europe SE  

Level up!

Nintendo aims to deliver unique, intuitive entertainment experiences for everyone, manufacturing and marketing video game devices such as the Nintendo Switch™ family of systems, developing and operating applications for smart devices, and collaborating with partners on a range of other entertainment initiatives like visual content and theme parks.

At Nintendo, we bring together employees with a wide range of characteristics and work together towards a common goal – to put smiles on the faces of people all over the world.

Tasks

• Assisting Technical engineering team with various tasks like equipment installation, system configuration, maintenance, JIRA and Service NOW ticketing system management and maintenance
• Developing preventative maintenance plans
• Assisting repairs service providers and providing customer support  
• Troubleshooting systems, identifying problems and writing reports

Requirements

• Bachelor’s degree in Technical engineering or engineering in Technical field of, industrial engineering, Computer Science, Information Technology, related fields, or equivalent experience required
• Very good English language skills, any other language will be a plus
• Experience in working in a team
• Excellent attention to detail and problem-solving skills
• Ability to follow instructions and collaborate with others
• Excellent computer knowledge
• Development skills of C++, C# and any other development skill will be a benefit

Are you interested? We look forward to receiving your application, including your earliest possible starting date and salary expectation.